Support

About Me is in pre-release development. For reproducible software issues, use the project's issue tracker.

Issues are public. Do not attach recordings, transcripts, personal backups, credentials or payment information. Describe the app version, device, system version, failed stage and error code.

Common recovery steps

• Recording stays local if AI or transfer fails. Do not uninstall before exporting a backup.
• Keep both paired apps open to test short Watch transfers. Simulator success does not prove real-device background transfer.
• Unknown processing requests pause before a potentially billable retry.
• Reconnect an expired archive folder permission. External edits are preserved rather than overwritten.
• Restore purchases with the same Apple and About Me account; use Apple subscription settings to manage renewal.

For personal-data requests, use the in-app cloud-account deletion and consent controls. A private support contact and final operator details must be added before public release; do not post personal-data requests in public issues.